I.T. Services
Our Promise:
To be there when you need us, on time, providing skilled, certified and professional technicians. From answering the simplest questions to tackling the biggest IT challenge, we're there for you.
Our Goal:
Our goal is to provide the absolute best customer service in information technology support throughout Central Florida, delivering cost-efficient, secure and reliable networking solutions enabling clients to concentrate on their companies and not their computers.
Customer Relationship Oriented Customers:
Our relationship with our clients is our largest asset and we work hard to keep it that way. Every consultant knows the value of these relationships and makes it their top priority. As a client, you are assigned your own consultant with the support our entire team!
We utilize an advanced trouble ticket system for precise time measurement, progress tracking and knowledgebase information ultimately resulting in a higher level of customer service. Clients have access to this system and can open and track their own tickets, adding notes and updates whenever necessary.
Secure Remote Connectivity
With the speed of business today, remote connectivity is a must for any successful company. We are able to asses your needs and goals, then plan, implement and train you and your staff on the most efficient, secure and fast remote solutions. Have multiple offices? No problem. We’ll develop a plan to tie them all together seamlessly without a huge price tag.
Disaster Recovery Plans
We can develop a plan that ensures your business keeps running after a natural disaster, fire or other catastrophic event.
Remote Server & PC Back-Up
We have partnered with multiple remote backup solutions and will recommend ones that will fit your data needs, budget and security needs.
OnSite Data Back-Up
We specialize in on-site data backup for your system critical servers. Whether it be traditional tape backup or attached storage. We can help you protect your data against the unthinkable.
Smartphone & Blackberry Support
Full support (even remotely!) for Blackberrys, iPhones, iPads and other Smartphones. We can plan and implement remote handheld solutions to keep you in touch with your business from anywhere.
Servers, Workstations, & Notebook Support
We also specialize in the implementation and support of Windows based servers, desktops and laptops. Partnering with such brands as Dell and HP, you can be assured you’re getting the best possible pricing. Plus, since you’re buying your hardware, software and peripherals from one location, we can help maintain your IT investment inventory.